Frequently Asked Questions
Everything you need to know about bringing SUNCOLOR into your home.
What is the typical shipping timeframe for SUNCOLOR furniture?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer international shipping?
Currently, SUNCOLOR ships to the contiguous United States, Canada, and select European countries. Shipping rates and delivery times vary by destination and will be calculated at checkout.
What is your return policy for home decor and furniture?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original packaging. Please note that a restocking fee may apply to large furniture items.
Are SUNCOLOR products covered by a warranty?
Yes, all our furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity. We stand by the quality and craftsmanship of every item we sell.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Affirm for larger purchases.
How can I track the status of my order?
Once your order is shipped, you will receive an email confirmation with a tracking link. You can also log into your SUNCOLOR account to view real-time updates on your delivery status.