Returns & Exchanges at SUNCOLOR
We want you to love your home as much as we do, which is why we offer a 30-day return policy on all decor and furniture items in their original condition. If your purchase doesn't perfectly fit your space, we are here to help with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization.
- 2.Pack with Care
Place the items back in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included to prevent damage.
- 3.Ship It Back
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.